Refund Policy

Last Updated: 7/08/2025

We want you to love what you get from us—simple as that. If something’s not quite right, here’s how we handle refunds and returns:

Prints & Canvases

Each print and canvas is made just for you, which means we don’t offer refunds for change of mind.
But—if your order arrives damaged, incorrect, or not what you expected, we’ll absolutely make it right.

You must contact us within 7 days of receiving your order
Send a quick message to [your email] with your order number and a photo of the issue
We’ll send a replacement or refund—your choice

Photo Books & Guides

Just like our prints, these are made to order. If there’s a printing issue, damage, or quality concern, we’ve got you.

Same deal:

Reach out within 7 days
Include photos of the problem
We'll fix it fast

Digital Products

Because these are instant downloads, we can’t offer refunds on digital products (like e-books, guides, presets, etc.).
But if something’s broken, glitchy, or not downloading properly—contact us and we’ll sort it out ASAP.

Photography Gear & Accessories

If you’ve purchased gear or physical tools (like cleaning kits, straps, accessories):

Returns accepted within 14 days of delivery
Items must be unused and in original packaging
You’ll be responsible for return shipping
Once we receive the item, we’ll refund you in full (excluding original shipping)

We Don’t Refund For:

Change of mind
Size misjudgment if accurate dimensions were listed
Print colors that look slightly different due to screen calibration

Need Help?

Send us a message at lj@liamjoycephotography.com.
We’re friendly, responsive, and here to make things right.